Begalbet Privacy Policy —
Your Data, Our Responsibility

Begalbet collects various types of information to deliver its services. This information falls into two main categories — what you provide directly, and what is collected automatically while you use the platform.

Information You Provide Directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Payment method details (bKash/Nagad/Rocket number — full number is encrypted).
• A copy of your national ID or passport for identity verification.
• Messages sent to support and communication history.

Automatically Collected Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on site and pages visited.
• Gaming history, betting patterns, and transaction records.
• Usage data collected through cookies and tracking technologies.

Begalbet uses your information for specific, defined purposes only. Each use is precise, transparent, and necessary to ensure the quality of your service.

Begalbet never sells your personal data. However, limited information may be shared with trusted partners to operate our services. All such sharing is governed by strict contractual agreements.

• Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to verify transactions.
• Game Provider: Limited data is shared with Live Casino and game operators to manage gaming sessions.
• Law Enforcement: Information may be disclosed to authorities under a court order or legal obligation.
• Fraud Prevention Service: Anonymized data may be shared with specialized service providers for fraud detection purposes.
• Analytics Services: Anonymized statistical data is used for platform development purposes.

Begalbet uses industry-leading security technology to protect your privacy. Our security infrastructure is built in multiple layers, so even if one layer is compromised, your data remains protected.

• SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
• Database Encryption: Sensitive information stored on our servers is kept in encrypted format.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Routine Security Testing: Regular penetration testing is conducted by third-party security experts.
• Access Control: Only authorized personnel can access your data, and every access is logged.
• Data Backup: Regular secure backups are in place to ensure no data is lost due to technical issues.

Begalbet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help recognize you on return visits.

• Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Used to understand which parts of the site are most visited. This data is anonymized.
• Marketing Cookies: Used to show you relevant offers. You can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

You have clear rights over your information at begalbet. To exercise any of these rights, contact our support team at any time.

Begalbet retains your information only for as long as necessary. Even after an account is closed, certain data may be kept for a limited period to meet legal obligations.

• Active Account: Data is retained for as long as the account remains active.
• Closed Accounts: Transaction and identity-related data is retained for up to 5 years after account closure, as required by law.
• Marketing Data: Marketing use stops as soon as consent is withdrawn.
• Support Records: Customer service records are retained for a maximum of 2 years.
• Cookie Data: Depending on the type of cookie, data is either deleted at the end of your session or retained for a set period.

Begalbet is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and if an account holder is found to be underage, the account is immediately closed and all associated data is deleted.

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch with us. We typically respond within 72 hours.

• Live Chat: Available 24/7 via the website or app — the fastest way to get a response.
• Email: [email protected] — for complex privacy requests, please send full details via email.

Begalbet reserves the right to update this privacy policy when necessary. For significant changes, advance notice will be given via email or an in-platform notification. It is your responsibility to review this page regularly.